Moral Values

1: Become genuinely interested in other people.

Rule 2: Smile.

Rule 3: Remember that a person's name is to him or her, the sweetest and most important sound…

Rule 4: Be a good listener. Encourage others to talk about themselves.

Rule 5: Talk in terms of the other person's interests.

Rule 6: Make the other person feel important—And do it sincerely.