Do not compromise on quality and service

⊆ 1:44 AM by Prabodh Vinayak Ashtikar | ˜ 0 comments »

Michelangelo was working on a statue for several days and he was taking a long time to retouch every small detail which seemed rather insignificant to a bystander. When asked why he did it, Michelangelo replied, "Trifles make perfection and perfection is no trifle."
Most people forget how fast you did a job, but they remember how well it was done.
If a man is called to be street sweeper, he should sweep streets
even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here
lived a great street sweeper who did his job well.
--Martin Luger King, Jr.

One cannot compromise on quality and service. It is said that Ray Kroc, founder of McDonald's, found a fly during one of his visits at a franchise. Two weeks later the franchisee lost his franchise. Ray Kroc said, "You should work for pride and accomplishment. I was brought up to understand that reward will come later."
The feeling of a job well done is a reward in itself. It is better to do small things well than do many things poorly.


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